Johnny Grimes

What a total nightmare trying to get help from the customer support team at this company. I reached out for help at the end of December and spent almost two months giving them everything they asked for, only to hear that they couldn't assist me because I'm an individual retail licensee and not a corporate customer. The way they dealt with it was so disrespectful and unprofessional. It felt like I was doing their job for them for no pay, and I won't be buying from them ever again.