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John Fadel

Reviewer since Apr 2024

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Expensive jeans

Review about: Everlane

6.5
Overall Rating
Would buy here again
Yes

I wanted to step up my denim game and decided to treat myself to a pair of really nice jeans. After doing a ton of research, I finally settled on buying from this online store. The reviews were super positive, and I was so excited to try them on. But man, things took a turn for the worse when I found out the return process was a total nightmare. Since I live in Europe, I knew I'd have to cough up for return shipping costs, but I was flabbergasted when I had to pay everything upfront instead of having it deducted from my refund. It just seemed like a really annoying way to treat customers who were unhappy with their purchase. On top of that, the payment process kept glitching out on me, so I had to jump through all these hoops just to send the jeans back. It left a bad taste in my mouth and made me wonder if it was worth all the hassle for future buys. All in all, pretty disappointing experience.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
6.0
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1 reviews

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