John Fadel

I wanted to step up my denim game and decided to treat myself to a pair of really nice jeans. After doing a ton of research, I finally settled on buying from this online store. The reviews were super positive, and I was so excited to try them on. But man, things took a turn for the worse when I found out the return process was a total nightmare. Since I live in Europe, I knew I'd have to cough up for return shipping costs, but I was flabbergasted when I had to pay everything upfront instead of having it deducted from my refund. It just seemed like a really annoying way to treat customers who were unhappy with their purchase. On top of that, the payment process kept glitching out on me, so I had to jump through all these hoops just to send the jeans back. It left a bad taste in my mouth and made me wonder if it was worth all the hassle for future buys. All in all, pretty disappointing experience.