Jesse Beatty

Man, let me tell you, the customer service at this company is a total joke. The employees seem more into playing around than actually helping us out. My headset broke, so I emailed them for a replacement. It took them forever to reply, and when they finally did, it was just a generic message asking for the same info I already gave. I told them a bunch of times that I already sent it, but they kept asking. After months of going back and forth, I sent the info three times and still never heard back. It's like they don't care at all about my money or providing good service. I used to think they were top-notch, but now I see it's all fake. Such a waste of time and cash.