Jeromy Beahan

I had an issue with my HRM belt after only 6 months of use. I sent it back for repairs but the customer service was disappointing. The first time took over a month to get it back, only to hear it was just a battery issue, which I knew wasn't right. After it failed again and was sent back, they said it would take up to 20 business days for repairs. But after 28 days, they said they didn't have the parts and it would be another 2-3 weeks. The poor communication, delays, and lack of concern from the company left me very unsatisfied. Sadly, this makes me think twice about buying from them again.