Jeramie Koepp

As a customer of this online store, I just have to say how unhappy I am with my recent experience. So, I made an order and then realized I messed up pretty much right away. I tried to cancel it right then, but no luck. I called and emailed a bunch of times. Seriously, the customer service team was no help at all. They charged me twice for the order, and then they couldn't even give me straight answers about what was going on with it. I had to wait for ten whole days just to find out the thing got sent out already, and I couldn't even return it. So not cool. They were so shady, bad at communicating, and clearly didn't care about keeping customers happy. Unacceptable.