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Jasmin Runolfsdottir

Reviewer since Apr 2024

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An order for shoes

Review about: Casadei

2.0
Overall Rating
Would buy here again
No

I can't believe how incompetent and deceiving this company is. I placed an order online, got charged, and was hoping for some sort of communication about my purchase. But lo and behold, I found out on their website that my order got cancelled with no heads up. When I contacted customer service, they casually confessed they didn't even have the shoes in stock when I ordered them. And then, can you believe it, they had the nerve to tell me to just wait for a refund that may or may not show up 'in the next following days'. The lack of honesty and responsibility here is just unbelievable.

Detailed Ratings

Order
2.0
Service
2.0
Price
2.0
Delivery
2.0
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