Jared Russel

I recently ordered 9 items from your site but had a terrible time with the delivery. I was only given one box when there should have been 2 on February 27th. I reached out to your customer service on February 28th, and they said the second box would come on February 29th. But, it never did. I contacted them again on the 29th and was told to wait until March 5th. Even after waiting until March 5th, there was still no package. I find it frustrating that I had to be the one to deal with an undelivered package, especially when the company is just a short 45-minute drive away. If it were Amazon, they would have acted quickly to send a replacement once a package was missing. This whole experience has really left me feeling disappointed and unsatisfied.