All reviews of Jaime Rempel
Review about: Home Hardware
Home renovation supplies
When I was at Home Hardware, the staff really blew me away with their knowledge and expertise. I gotta say, especially the younger employees knew their stuff and gave me all the details I needed on the products I was checking out. Like, I asked about a specific type of wood and they didn't even hesitate, just gave me all the specifics. But hey, there was a little blip when one of the older staff members couldn't find something I needed even though it was right in front of him. No big deal though, another older employee was super helpful when I needed a plumbing part and offered me a bunch of options to choose from. That kind of service is what makes me keep coming back to that store. Now, when it comes to the Kingsville location, I've heard some negative stuff from others. People are saying that the service quality went down since the ownership changed hands. Apparently, this dude named Fred, who used to be a star for his customer service, is no longer there. Because of that, I've been steering clear of the Kingsville store. I just really appreciate having staff who know their stuff and can help me out efficiently, you know?