Jaeden Considine

I recently called to ask about getting a new part for my bike. I was looking for info on the Logan brakes and where to find brake pads for my Ripcurrent S model. I couldn't find the details I needed on the website, so I tried reaching out to customer service for help. But when I emailed them, I didn't hear back, and when I called, I was on hold for a long time. I waited patiently as I moved up the line, but then I got a message telling me to submit an online request before they hung up on me. This lack of response and frustrating experience has really made me think twice about the company. I can't honestly recommend Juiced Bikes anymore and will warn others about the bad customer service they might deal with.