Jacques Hermiston

The handle on my suitcase broke after only a few uses. I was really surprised to see how bad the quality was when I opened it up. It was a pain waiting for a replacement handle, it took almost a month to get here. And when it finally did, it was obvious that it was already used and damaged. I tried contacting their team about it, but they just ignored me and didn't offer any help. I definitely won't be buying from them again, and I would warn others to stay away too.