Jacquelyn White

I bought some shoes on Gilt not long ago and it turns out they're fake knock-offs. I was pretty disappointed because Gilt is known for being a reputable company. I contacted them to talk about the issue and let them know how I felt, but their response was not great. They didn't want to admit any fault or even consider that the problem could be on their end. They kept saying their products are all real. This whole situation has made me lose trust in Gilt and I don't really feel like shopping there anymore.