J. Schmitt

During our road trip in Spain, we ran into some issues with booking online. Out of 8 bookings, 3 messed up. Two hotel bookings got cancelled out of nowhere, leaving us clueless. Luckily, we managed to save one reservation and booked an apartment instead. Another time, we had trouble with a car rental. Even though we paid in advance, we waited at the rental spot for 2 hours because the platform couldn't sort out a replacement. It sucked because we wasted time waiting for them to fix it.