J. Kemmer

I went to get my taxes done recently, and it was just a bad experience all around. When I went to look over and sign my return, the 2023 one was missing. Then when I tried to open the 2022 return, I got an error message saying the program wasn't working. I've tried reaching out through calls and messages multiple times, but still haven't gotten it fixed. It's been pretty frustrating and disappointing dealing with this lack of communication and inability to fix the problem.