All reviews of J. Abbott
Review about: Full Beauty
Damaged swim bottom
I got a swim bottom that was damaged and I contacted customer service for help. After a few chats and showing them proof of the damage, they told me to send the item back and they would cover the return shipping costs. But even though I sent it back and showed them proof of shipment, they didn't want to refund my shipping charges for an international order. It took me three months of arguing just to get a credit for the returned item, which they only gave me as a discount for my next purchase - but only after I paid for the new order and waited for it to arrive. This kind of service is not cool and I won't be doing business with them again. Just a heads up if you're thinking of buying from this company.