All reviews of Ibrahim Botsford

  • Review about: Overton's

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Difficult Return Process

    My experience with this company was kind of a letdown, eh. Trying to use their automated return system was a real pain, ya know. So, after dealing with all that frustration, I decided to give their customer service a call for some help, eh. The lady on the line told me I had to send back the stuff in two separate boxes, which just seemed like a big hassle, eh. Feeling pretty peeved, I called back again for more info, eh. After being on the phone for what felt like forever, I finally got a return label from a guy, eh. But even that didn't end my irritation, eh. Got an email later on saying to contact the company president for any other problems, but the email address they gave me was no good, eh. All in all, I was left feeling miffed and pretty bummed out about how this company's customer service and communication are, eh.