I. Smitham

That was such a terrible experience trying to fix an error on my credit report, eh? I had multiple frustrating chats with reps who had a hard time with English and kept giving me conflicting info. Their incompetence and lack of responsibility were shocking, you know? At first, they told me to wait five business days and then give them specific document numbers over the phone to sort it out. But later, they said I had to mail in the docs. How can they mess up something as important as a credit score, eh? It's just mind-boggling.