All reviews of I. Ruecker
Review about: Filson
Hat purchase
I bought a hat here not too long ago, but had to return it because it didn't fit right. I ordered it about 20 months ago, and I needed a certain size that was sold out the whole time. I reached out to customer service a couple of times, but their responses were not very helpful - it was like talking to a brick wall. I'm annoyed that they didn't let me know when the item was back in stock, and overall, the customer service was disappointing. I'll wait and see if my new hat order makes things better.