I. Marks

So, I got some new clothes from the store and let me tell you, the quality is top notch. The sale prices were really good too, made it even more affordable for me. But man, their phone customer service was a real let down. Supposedly open Monday to Friday from 9 am to 5 pm EST, but no one ever picked up despite calling so many times. And my emails? Also ignored. Felt frustrated and like no one was listening, you know? And to top it off, there was a problem with my online order where I got overcharged compared to what I was supposed to pay. But with no help from customer service, I'm stuck. Makes you wonder, do they even have anyone working there?