I. Howe

So I picked up these black patent leather pumps on sale at this store recently. They were my right size, but I noticed that the back didn't give enough support for my heel, causing my feet to slip out when I walked. Kind of disappointing quality, especially for the price I paid. I thought exchanging them for a smaller size might help, but no luck there. When I went to return the first pair, they wanted me to pay for shipping since they thought I just changed my mind. But really, it's just that the shoes aren't supporting my heel properly. So now I'm looking to get a refund for this whole unsatisfactory shopping experience.