I. Haag

I recently splurged on a fancy pair of socks, thinking they'd be top-notch. Sadly, my whole experience with the company has been pretty disappointing. Not only did my order not show up, but the customer service responses I got were not up to par. I sent multiple emails, but it felt like my issue was being ignored. The company basically passed the buck and told me to sort things out with the courier for the lost package. The lack of responsibility on their end was pretty upsetting. On top of that, not having a Paypal option at checkout didn't help either. It would have made the whole payment process way smoother.