All reviews of I. Gerlach
Review about: Nasty Gal
Flawed item, prompt customer service, full refund
I bought something from this company not too long ago, but it had a big problem when it arrived - one of the sleeves was sewn on the wrong way! That was a bit of a letdown, but I decided to get in touch with their customer service team to see if they could help. I was pleasantly surprised that they responded quickly and were really helpful in fixing the problem. They even offered to give me all my money back for the defective item, which was awesome. Even though I was disappointed at first, I have to say I was pretty impressed with how well they took care of everything. I'd definitely think about shopping with them again in the future.