I. D'Amore

The cruise ship was pretty nice and had some good stuff, but honestly, I was let down in the end. I bought a package that got all mixed up and changed after I already paid up front. The people at guest services were really mean and didn't help me out when I tried to fix things. Also, they didn't give enough info about the flights we booked through the cruise line before we left. The tours they offered cost way too much, and we didn't get to spend much time at the main sights. It felt like they were trying too hard to get us to buy more stuff and services during the trip. The Medallion App, which was supposed to make things easier, only really worked if the bar staff remembered to put in your drinks. I kept going back to guest services to sort out charges, and it was just so frustrating.