Helen Gleichner

The products are good quality, but the customer service is lacking. I wouldn't suggest buying bamboo items from them. They wouldn't refund my husband for a small, non-adjustable shirt (he's only a size L) and the hassle of getting our lost pillows reshipped was awful. I asked for shipping info, which they didn't give, and when I followed up a week later for tracking details, they were dismissive and unhelpful. It felt like they didn't care about helping customers with problems. The lack of communication and customer care was a big issue for me. I'd recommend looking elsewhere for bamboo products with better service and prices.