H

H. Senger

Reviewer since Apr 2024

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Late order delivery and refund issue

Review about: Casadei

2.0
Overall Rating
Would buy here again
No

I'm really disappointed with this company. I bought something at the end of January and it's been over a month now, but I still haven't got my order or a refund. The online folks messed up and won't own up to it. They've given me all kinds of excuses, like the products not being in stock, but when I checked, they were still there. I've tried reaching out to customer service several times, but nothing's been resolved. I've had to take this to the European Commission and I'm thinking about taking legal action. This has cost me over 300 euros and caused a lot of stress.

Detailed Ratings

Order
2.0
Service
2.0
Price
2.0
Delivery
2.0
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1 reviews

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