All reviews of H. Senger

  • Review about: Casadei

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Late order delivery and refund issue

    I'm really disappointed with this company. I bought something at the end of January and it's been over a month now, but I still haven't got my order or a refund. The online folks messed up and won't own up to it. They've given me all kinds of excuses, like the products not being in stock, but when I checked, they were still there. I've tried reaching out to customer service several times, but nothing's been resolved. I've had to take this to the European Commission and I'm thinking about taking legal action. This has cost me over 300 euros and caused a lot of stress.