H. Okuneva

I signed up for a password manager subscription and have been really let down by the service. My password manager has been acting up for weeks now, and even though I've been in touch with customer support several times since March 4th, my problem still isn't fixed. The support team keeps closing my case, saying I haven't replied when I clearly have. It's frustrating to go back and forth with no solution in sight. I used to suggest this service to folks, but now I wouldn't even suggest it to someone I don't like. Dealing with customer service has been a total nightmare.