H. Nicolas

I had a really good experience with my recent purchase from this online store. I was so impressed with how quickly my order arrived! The service was top-notch, making the whole ordering process easy and stress-free. I really appreciate how efficient and professional the team was.<br><br>Plus, I'm always hunting for good deals, so if this store has another discount code in the future, I'd be happy to shop here again. A good discount always gets me hooked for more shopping.<br><br>To sum it up, I would definitely recommend this online store to anyone looking for fast delivery and great service.

I have been a loyal customer of this company for over 8 years and I've always been super happy with their products. However, my recent experience with their bag repair service has left me feeling really let down. The bag I've had for over 8 years is starting to look worn out, especially around the strap and brass fastener. I tried to get it fixed, but I don't have the receipt from all those years back and the shop in London where I bought it is closed. Even though I filled out all the forms and sent pictures of the damage, I was told by a company in Italy that they can't fix it without a receipt. This whole process is really disappointing and doesn't match the company's reputation for quality and customer service.