H. Grady

So, I was really pumped to order this sweater online 'cause it seemed super cozy and warm. When it finally arrived, I was so bummed 'cause the package was all messed up and it was only the smaller size. I reached out to them right away and they said it got lost during shipping. They refunded me for the bigger size, but I still haven't gotten a refund for the smaller size that I had to send back. It's been forever and they're not taking care of it at all. This is seriously the worst customer service ever! I just want my money back for the sweater that didn't even fit me right!