Gianni Gutmann

So, I bought this dress from the store, but it came messed up when it got to me. I got in touch with customer service right away to see about sending it back and getting my money back. They were quick to send me a return label, but it's been three months now since the dress got back to them and still no refund or any word from the store. I even tried hitting them up on LinkedIn, but no luck. It's pretty frustrating how they're not communicating and taking so long to fix this problem.