Gerda Jast

While I was shopping at Best Buy, I bought a laptop and was a bit let down by the service I got from the staff. Instead of being helpful, they were more focused on trying to sell me extra services like Geek Squad. Twice I tried to help other customers too much and was stopped by a team leader. It was frustrating to feel like I couldn't get simple help without being pressured to buy things I didn't need.