All reviews of Geoffrey Moore

  • Review about: SAXX

  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Multi-pair purchase

    I first bought a bunch of these one product and was pretty happy with the quality. But when I mistakenly ordered the wrong size on their website, things went downhill fast. It took them more than a month just to respond to my request for an exchange, and this was way back in November. They finally sent me the shipping label and I got my order, but they said it would take 3-4 weeks to get a coupon for the exchange. It got me wondering if they were having money troubles. I heard they're in BC and had some trouble with fires, which is too bad, but it seems to have really affected their business. And now, after about a year, the product is starting to fall apart, making me wonder if it was even worth it in the first place. I think I'll be going with other brands like Jockey from now on.