All reviews of Garrick Larkin
Review about: At Home
Purchased rug and rug pad
I bought a rug and a rug pad at this store recently. I was not happy when I saw that the rug was not the size I thought I was getting - it was shorter and wider than the 8x10 I paid for. Also, when I mentioned the mistake to customer service, I was not satisfied with their response. They basically said rug sizes are just estimates and they couldn't do anything to fix it, except suggest I return the rug. I felt like they weren't taking responsibility or trying to make things right, and it left a bad taste in my mouth. Because of this experience, I won't be shopping there again.