All reviews of G. Stark
Review about: Shenzhen Anycubic Technology
Photon Mono M5 and Kobra Plus
My experience with the products from this company has been absolutely amazing. When I started using the Photon Mono M5, I was so impressed by the quality of the prints - they were just top-notch. The details looked so sharp and the machine itself was super easy to work with. But then I decided to level up and switch to a FDM printer, the Kobra Plus. That's when things got a little tricky - the machine started acting up right from day one, with the runout sensor busting up on me. But thanks to the awesome customer service team, they quickly sent me a replacement part. Just when I thought everything was back on track, the printer had another issue with a crack in the hotend. Once again, the customer service team stepped in, sent over the replacement part, and got me back up and running. This cycle went on with another part failing, but every time, the company's team was there for me, making sure I had the parts I needed. They even offered me a refund for all the trouble I went through. Shoutout to the customer service rep I worked with, LEO - their dedication and knowledge truly saved the day and turned a potentially frustrating situation into a much smoother one. I really appreciate the hard work and dedication of the team in sorting out the issues I faced.