G. Runte

I'm really let down by the Sullivan Sectional - the quality and performance just aren't up to par. The fabric started looking worn out after only four months of normal use, which shouldn't happen with a sofa at this price point. I've had sectionals from other high-end brands that lasted way longer without any problems. And on top of that, the customer service from Arhaus was a letdown too. It took them four months to deny my service request, claiming it was just "normal wear and tear."