G. Fadel

I just bought the new GoPro camera, the Hero 10, from a store. But, I've been having problems with it freezing after only using it for a few minutes. I contacted the store and showed them a video of the issue, so they agreed to give me a refund. However, when they got in touch with the manufacturer, they said that this was a known problem with these cameras and that I couldn't get a refund. I'm pretty upset about the lack of quality control and the fact that they won't refund me even though there's clear proof that the product is defective.