F. Stehr

So, eh, I just landed in Canada after a crazy long flight and all 3 of my suitcases were totally wrecked! It's like someone was out to destroy them on purpose, I kid you not. I shelled out extra for the luggage and overweight fees, just to end up with my suitcases in pieces with wheels missing. I sent them an email about it and they just kept dodging me for a whole month! Not cool at all. Definitely not flying with them again. But, hey, the crew on the flight were actually super nice and helpful. They deserve all the props for being amazing, eh!