F. Schoen

So, I bought this rechargeable nail drill from this company on Black Friday. But when I got it, the hand piece was messed up - for some reason, the forward and reverse were the wrong way around. I reached out to customer service and showed them a video of the problem. They didn't waste any time and sent me a new one right away. It actually worked properly this time! I was pretty impressed with how fast they fixed the issue. The replacement works like a charm, and I'm happy with how everything turned out. Plus, the replacement arrived super quickly - even faster than some other stuff I ordered on Black Friday. All in all, I'm happy with the service and the product quality from this company.