All reviews of F. Lueilwitz
Review about: Mobvoi
Smartwatch System Update Issue
The automatic system update on my smartwatch was a complete nightmare. I just left my watch to charge, thinking everything was fine, but then it suddenly started updating on its own, without even asking me! And to top it off, I couldn't even stop it or disconnect it from Bluetooth, resulting in the loss of all my important data. The update also caused a huge drain on the battery, losing 20% in just 20 minutes of use. I had to download another app and delete two just to try to fix the situation. On top of that, the watch would only charge up to 87%, which was beyond frustrating. I reached out to Mobvoi for help, but got no response at all. It was really disappointing to see how little they cared. I used to be happy with how my watch performed, but this whole ordeal made me feel like it was just a toy now. Mobvoi's lack of interest in helping their customers really showed. Luckily, I bought the watch from Amazon, so I was able to get a refund. While the Ticwatch was a more affordable option compared to other brands, the terrible support from Mobvoi made me realize that it's worth paying more for better customer service. It's ridiculous that the manufacturer doesn't take customer preferences or concerns into consideration before pushing out updates.