All reviews of F. Hoppe
Review about: Casadei
Plexiglass sandal purchase
I've been a loyal customer of theirs for years and always loved their shoes. But let me tell you, despite the high prices, I felt like I was getting service from a cheap shoe store. Back in April 2022, I bought a 675 euro plexiglass sandal and after only wearing it twice, the film on ONE SHOE, the right one, started peeling off all over the sandal and even on the heel where my foot barely touches. I sent photos of both sandals - one new and fine, the other clearly defective. They told me it was because my foot was sweating (just the right foot, they said!) and that it wasn't a manufacturing issue. I sent more pics, but never heard back from them. So, I went back to the Rome boutique where I bought them, receipt in hand. Despite the salesperson being rude and dismissive, I insisted on photos, which she eventually took and said she'd send to customer service. Well, it's been months and still no response. Seems like they don't want to own up to their mistake. I won't be buying from them again, that's for sure. You're better off going with the Chinese brands - at least you know what you're getting for 10 euros. Can't believe I paid 675 for this! That's my two cents on the matter.