F. Gerhold

I contacted the company about my busted microphone and gave them all the info needed for a warranty claim. Even sent over receipts, troubleshooting, and my personal deets. But now they keep emailing me asking for the same details I already gave them! I've been replying super quick to each email, but they keep sending reminders that they might close my case. After going back and forth with them over 15 emails, I'm fed up and thinking of just getting a new mic from a better company.