F. Cole

I bought something electronic from your company not too long ago. It ended up being faulty, so I had to return it. I followed all the steps for the return and sent it back, but then I never got my money back. I tried reaching out to customer service on the phone and online, but I couldn't get any help. The whole situation was really frustrating and disappointing because there was no clear communication about the refund process. I had to involve my bank to finally get my money back, which shouldn't have been necessary.