Eve Gottlieb

So, I had this really annoying situation where I was trying to reset the security system in my new place, but it just wasn't working. I ended up calling customer service for help, but the rep I got, Lucky, was a total jerk. He didn't even listen to what I had to say, just told me to go online and figure it out myself. He was condescending and even yelled at me before hanging up. I was so frustrated with how unprofessional and unsupportive he was.