All reviews of Ernesto Rice
Review about: Eddie Bauer
Black pants order on 3/6.
Hey there, so I bought these black pants online from this company on March 6th and let me tell you, it was a total mess. I even paid extra for the 3-day delivery, but my order never showed up. Come March 12th, I decided to call their customer service to figure out what was going on, but all I got was a lot of back and forth. The person I talked to didn't seem to have a clue and couldn't give me any updates on where my package was. They basically told me to go on waiting for another 4 days and then call back if it still hadn't arrived. When I asked what they would do if my order never appeared, they had no answer. Dealing with someone who didn't know how things worked at the company was super frustrating. Definitely crossing them off my list of places to shop from.