Erik Doyle

I bought three personalized water bottles for my kids not too long ago, and unfortunately, two of them broke after only a few months. I contacted customer service to see if I could get a refund or replacement, but they told me that it had been over 20 days so they couldn't help me. I was really let down by the quality of the bottles and the lack of customer service help. I mean, a metal water bottle should definitely last longer than a few months, right? I felt like the company didn't want to own up to the fact that their products weren't up to par, and they didn't even try to make things right. Overall, it was a frustrating experience and I wouldn't recommend buying from them.