All reviews of Eriberto Kunze
Review about: Kipling
Expensive purchase, poor customer service
The customer service at this brand is seriously lacking and not up to par with the high prices they charge. The live chat on their website never seems to work, it always says "Live chat has ended." I even tried emailing them with my order number but they said they couldn't find it. And I paid extra for overnight delivery, but when I tracked my package, it's not arriving until Monday, which is three days away. I'm really disappointed because I picked overnight shipping specifically and they still sent it with a weekday delivery restriction. They didn't tell me about that when I bought it, so now there are delays and I'm really frustrated. I thought for the price I paid, I'd get good customer service, a working website, and on-time delivery, but none of that happened. I'm definitely not buying from them again.