Enrico Vandervort

The Elite Vaporizer, I tell you, is quite the letdown. It gets crazy hot and you gotta heat it up several times just to produce some vapor at 410 degrees Fahrenheit. Charging feels like it takes forever, and then the battery dies quick once it's ready to go. I reached out to customer service multiple times to try and return it, but no response. And when I tried to register my pen using the serial numbers, the system didn't even acknowledge them. All in all, a real headache dealing with this low-quality product and no customer help whatsoever.