Emery Funk

Just wanted to share my recent experience with this tea company. I splurged a bit on their products, only to find out that the tea I bought went on sale right after I placed my order. I thought, no big deal, I'll just ask customer service for a credit. But they turned me down not once, but twice! Super frustrating and disappointing. I've been a loyal customer, buying stuff from them a bunch of times, so I expected better treatment. Instead, I was met with resistance and felt like they didn't get where I was coming from at all. Not cool. This whole thing has left a bad taste in my mouth, and I'm probably going to shop somewhere else from now on.