All reviews of Ellsworth Reichert
Review about: Juiced Bikes
E-bike purchase
I just bought an e-bike from your shop and, I gotta say, I'm pretty happy with the product overall. It's top-notch quality and rides like a dream - exactly what I was hoping for. But, truth be told, I've been having some issues with the customer service, and it's been a real headache. I've been trying to get in touch with your team for over a month now about a technical problem with my bike, but I haven't heard back from anyone. I've called multiple times, only to get hung up on, sent emails, used the chat bot on your site, and even reached out on social media, but nothing. Even though I love the bike, the lack of customer support is a major bummer, and I feel like I'm being ignored as a customer.