Eldred Larkin

My experience with the Plattan 2 headphones was really great. I had the original Plattan headphones for about four years and they were super good - really strong and lasted a long time. When it was time to get new ones, I decided to go with the Plattan 2 because they were still a good price and seemed just as good as the original ones. But then I had a problem with my new headphones after only a few months. I emailed customer service and they replied super fast and were really helpful. They sent me a new pair right away, no problem at all. Overall, my experience with the Plattan 2 headphones and Urbanears customer service has been really positive.