Elaina Dietrich

So, we're all pretty excited about the VPS deal we snagged last year on Black Friday. Everything was running smoothly for a whole year until out of nowhere, we got hit with a suspension notice from the abuse department for allegedly not sharing usage fairly. The weird thing is, we didn't make any changes to our setup or how we were using their service. When we reached out for help, they basically said tough luck and cut us off. It's a shame because they're not a terrible company, but their lack of support in this situation left us high and dry. It would have been nice if they had at least tried to work out some kind of compromise or suggested ways to limit our usage to meet their standards.