All reviews of Eileen Stiedemann

  • Review about: Silk and Sonder

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Subscription planner missing for 3 months

    Hey there, I've been a loyal customer of this planner service for a while now, but I've been really let down by the fact that my planners haven't been delivered for the past three months. I've updated my address multiple times and even checked with customer service, but somehow they keep getting sent to my old address where nobody lives now. I've tried reaching out to customer service through different ways but haven't gotten any response. This lack of communication and failure to fix the issue goes against everything this brand stands for. It's really disappointing since I've always loved using their products.